Support
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Support requests are reviewed during normal business days. Use the account email connected to HandleIt Docs when possible.
Before you send
Do not include passwords, card numbers, Social Security numbers, or the complete contents of a private document. A short description and the document type are enough to begin.
Billing and refundsInclude your account email, purchase date, and whether a document was generated during that billing period.
Account accessDescribe the access problem without sharing your password.
Document generationInclude the workflow name and a brief description of what happened.
Export problemsInclude the document title and approximate export time, without private document text.
Privacy and deletionChoose the privacy category so the request is easy to identify.
Prefer email? support@handleitdocs.com