# Everyday Problem Letter Checklist

## What to include

- Your name and contact information.
- Recipient name, business name, account number, project address, or order number.
- A plain-English summary of what happened.
- Important dates and prior follow-ups.
- The specific action you are requesting.
- A practical response deadline or follow-up date.

## Evidence to gather

- Contracts, invoices, receipts, estimates, warranties, photos, screenshots, emails, text messages, payment records, and tracking numbers.

## Tone

- Stay calm and factual.
- Avoid insults, unsupported claims, and legal threats.
- Ask for a clear next step.

## Common mistakes

- Leaving out dates.
- Asking for too many actions at once.
- Making claims you cannot support.
- Sending before reviewing names, amounts, and attachments.

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